Privacy Policy
Cornerman LLC ("Cornerman", "we", "us") provides automated messaging and booking software to martial arts academies. This policy explains what we collect, why, and what we will never do with it.
Who this covers
Two groups. Our clients — the gyms that hire us. And the people who message those gyms, whose conversations pass through our software on the gym's behalf. For that second group, the gym is the owner of the relationship; we process the information on their instructions.
What we collect
- Contact details you or a gym's enquirer provide: name, email address, phone number.
- Message content sent to or from a gym through the channels we operate for them.
- Booking details: which class was booked, when, and whether the person attended.
- Basic technical information such as timestamps and the channel a message arrived on.
We do not collect payment card numbers, government identifiers, or health records. If someone volunteers health information in a message, our software stops responding and hands the conversation to a person at the gym.
How we use it
- To answer enquiries and book classes on behalf of the gym
- To send appointment confirmations, reminders, and follow-up messages
- To produce reports for the gym about their own enquiries
- To operate, secure and improve the service
Text messaging and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Where a gym sends text messages through our software, the recipient has given consent through a form, a chat widget, or by messaging the business directly. Consent is never a condition of any purchase. You can stop messages at any time by replying STOP, and get help by replying HELP. Message and data rates may apply.
Who we share it with
We do not sell personal information, and we do not share it for anyone else's marketing. We share it only with:
- The gym the message was sent to. That is the point of the service.
- Service providers who run parts of our infrastructure — our messaging and CRM platform, telecommunications carriers, and email delivery — strictly to deliver the service.
- Authorities, where the law requires it.
How long we keep it
For as long as the gym remains a client, and for a reasonable period afterwards for records and legal obligations. A gym can ask us to delete their data when they leave, and an individual can ask us to delete theirs at any time using the contact details below.
Your choices
- Reply STOP to any text to opt out of text messages
- Use the unsubscribe link in any marketing email
- Email us to request a copy of your information, or its deletion
Depending on where you live you may have additional rights, including under the Texas Data Privacy and Security Act. We honour these requests regardless of whether they are legally required.
Children
Our software is not directed at children. Where a parent enquires about a child's class, we collect only what the gym needs — typically the child's first name and age — and we treat it as the parent's information.
Security
Information is held in access-controlled systems operated by us and our platform providers. No system is perfectly secure, and we will tell affected people promptly if something goes wrong.
Changes
If we change this policy we will update the date at the top. Material changes will be communicated to our clients directly.
Contact
Cornerman LLC
1811 Meadows Ave
Argyle, TX 76226
[email protected]